The Service Advantage

The value Level5 brings is a consultative approach delivered by seasoned executives who have been in the position of the customer. We invest the time to understand our customer’s business issues and priorities thereby becoming able to position the appropriate solution to meet the customer’s needs using our knowledge of IBM’s solutions services. Our goal is to become a “trusted advisor” to our customers by developing long term relationships. Being independent we can help our customers navigate IBM and we have the ability to quickly escalate issues when necessary.